Tiger Airways Baggage Info
Cabin Baggage
Only one small item of hand baggage per person, weighing no more than 7kg and with dimensions of less than 54cm x 38cm x 23cm, may be carried into the aircraft cabin. Any cabin baggage over 7kgs will have to be carried in the hold of the aircraft and forms part of the total checked baggage allowance.
Passengers are also permitted to carry one laptop free of charge but will only be accepted on a 'limited release' (i.e. entirely 'at your own risk' for damage or delay) basis. You may therefore wish to ensure that you have suitable private insurance cover in force for such items.
See paragraph headed 'Prohibited Items' for items not permitted in the cabin of the aircraft.
Checked Baggage
Baggage can only be checked in for a flight up to 2 hours prior to scheduled departure.
All checked baggage should be properly and securely packed in suitcases or appropriate containers to ensure safe carriage.
Passengers are advised not to check-in items, which are fragile, of importance or high value such as jewellery, medicines or other valuables.
All passengers and their baggage will be subjected to security screening throughout their journey.
The free checked baggage allowance is one item of baggage up to a maximum of 15kg per person. Passengers may not use the unused allowances of others. Only passengers travelling within the same reservation may pool their baggage allowance.
Passengers are offered the option to upsize their checked baggage allowance from 15kg to 20kg at the time of making their reservation upon payment of a fee of S$25 per passenger per return journey. This excludes sporting equipment and other odd-sized baggage.
Passengers who do not select the checked in luggage upsize option up to 72 hours prior to departure will not be entitled to the benefit at the check-in counter.
Those passengers who pay the Upsize Luggage fee up to 72 hours before departure are not entitled to a refund of the fee in the event that they do not travel or do not carry 20kg of checked-in luggage.
Any excess over 15kg for non-upsize passengers and 20kg for upsize passengers will be charged per kilo at the prevailing rates of the departure airport. (Singapore – SGD7.50 per kg, Thailand – THB200 per kg, Macau – HKD38 per kg, Darwin – AUD7.00 per kg, all other points – USD5.00 per kg) For safety reasons Tiger Airways will not accept any individual item exceeding 32 kilos.
Infants are not entitled to any free baggage allowance.
You must identify your checked baggage, on the inside and outside of your baggage, with your name and address and contact telephone numbers and/or your flight confirmation number.
Failure to comply with this simple requirement may result in a significant delay in the tracing of your checked baggage should it become misplaced.
If an item of your checked baggage is reported lost and cannot be found within 21 days, it shall be presumed to be lost. In such a case, you must make an application to us requiring compensation within the limits set out in the Montreal Convention within a further twenty-one (21) days, failing which Tiger Airways shall not be liable to you.
Tiger Airways does not accept responsibility for unsuitably packed, perishable, damaged or fragile baggage or for minor damage to the exterior of baggage (e.g. scratches, stains, soiling, dents) resulting from normal wear and tear or for water damage to non water-resistant baggage or any damage to external fixtures such as handles, wheels, zippers or locks.
Items of Sporting equipment including but not limited to large fishing rods, golf clubs, bicycles, scooters, surfboards, body-boards, snowboards and skis can be carried in the hold of the aircraft subject to space being available. Upon payment of an additional charge of S$25 (or local currency equivalent) per item, per sector (flight) irrespective of weight, Tiger Airways is prepared to carry such items on a ‘limited release’ (i.e. entirely ‘at your own risk’ for damage or delay) basis. You may therefore wish to ensure that you have suitable private insurance cover in force for such items. If the fee is not paid on your outbound journey it will still be imposed on your return journey.
Infant equipment, including but not limited to prams, buggies, cots and car seats can be carried in the hold of the aircraft. Tiger Airways is prepared to carry such items on a ‘Limited Release’ (i.e. entirely ‘at your own risk’ for damage or delay) basis for a fee of S$25 per item. You may therefore wish to ensure that you have suitable private insurance cover in force for such items.
Large musical instruments such as harps or double bass cannot be carried in the cabin of an aircraft. Other musical items such as a guitar, cello, violin or viola which exceed our cabin baggage dimensions may be carried in the cabin if a seat for it has been reserved and the appropriate fare paid. Should you wish to check-in a musical instrument, such items will only be accepted on a ‘limited release’ (i.e. entirely ‘at your own risk’ for damage or delay) basis. You may therefore wish to ensure that you have suitable private insurance cover in force for such items.
See paragraph headed “Prohibited Items” for items not permitted in the hold of the aircraft.
-----------------------------------------------------
So Tiger Airways is STILL the cheapest...
Apart from the fact that its located at the budget terminal...
Posted by,
Same Old Central Banker
1 Post-meeting Minutes:
Dear Sir or Madam,
on my flight from Phuket to Singapore on 6th December 2008 with Tiger
Airways, my baggage was lost. (FLIGHT - TR 153.pdf - scan of flight ticket TR 153, Phuket to Singapore, 06 Dec. 2008 and scan of Baggage Tag)
In Singapore Airport, I reported my lost baggage and received a Baggage Claim Questionnaire and I also received a swissport Property Irregularity Report (PIR). PIR is enclosed as an attachment to this email.
Carrier bag tag number: TR1079981
I would like to know if there are any new information regarding my claim and if the baggage was found already.
I also tried to trace my lost baggage using swissport tracing system, but unfortunately the File reference AHL field on PIR was left blank. How would it be possible for me to trace my baggage if I did not receive any AHL number for my baggage claim?
Thank you in advance for your answer!
I would be very happy if you do anything you can to find and return my lost baggage.
Yours sincerely,
Majcen Boleslav
Borova vas 20
2000 Maribor
Slovenija - EUROPA
GSM // +38641601919
info@prodive.si
12:27 PM
Post a Comment
<< Home